Quadpay offers interest-free installment payment plans.
The only two types of fees that customers may be charged by us on the QuadPay app are convenience fees and/or late fees.
Purchases made with the QuadPay App are subject to a $1 convenience fee per installment.
To be compliant with all states, we have updated our policy on late fees. Because of this, if your order is late, you may incur an initial late fee of $5, $7 or $10 depending on your state of residence.
There may be a cap on the amount in late fee(s) that we assess. Please see the our terms and conditions for more information.
If your order is assessed a late fee, please pay your installment. Requests to refund the late fee(s) can be considered pursuant to current QuadPay fee waiver policies only after the relevant installment has been paid.
You can visit the Customer Portal or to check your order or installment status, update your payment info, and make a payment.