Why did my order fail or get denied?
You probably did not make your purchase request big enough.
Your order will be denied if it ends up being over the amount you requested. So always make sure to request enough to cover shipping expenses and any taxes or other fees the merchant might charge (such as "rush" processing fees).
This is why we ask if you want to add a bit more to your purchase request after you type in the amount.
It's your choice if you would like to add more to your request or not. Adding more will increase your installment payments accordingly.
It's OK to overestimate if you don't know exactly how much you will need for an order. If you do overestimate your amount, any of the following can happen:
- Any amount that you do not use will be refunded to you
- Your remaining installment payment will be adjusted to match the amount your actually spent
Note: Adjustments and refunds for overestimates may not finalize until your next installment is due.