If you are able to make payment toward a Quadpay order via the Quadpay customer portal or the Quadpay app, we encourage you to do so. This way we can process your payment more quickly.
However, we understand that there are some circumstances where you may prefer or need to pay by physical check, and so we can accept a physical checks as payment toward your Quadpay order.
If you would like to make a payment toward your Quadpay order by a physical check, please write a valid check out to Quadpay Inc. and include your Quadpay order number as the reference line for the check. Failure to do so may result in funds being applied to the wrong order.
Once you are ready to send us your physical check, please mail the check out to our address at 101 West 23rd St, Suite #111, New York, NY 10011.
NOTE: We cannot accept any type of physical mail correspondence at that address for Quadpay customer support requests. If you would like to receive help from Quadpay Support, please reach out to us using one of our supported communication channels.