How do I change or update my phone number?

We have recently made changes to the way we handle phone number changes. Have no fear, it’s simple, and we have some steps for you to follow right here:

1. Go to https://customer.quadpay.com/login
2. Click Login using email instead
3. Enter the email address for the account
4. The verification code will then be sent to the email address submitted
5. Enter this verification code under the verification code form on the customer portal login page
6. Click on dashboard and click edit next to your phone number
7. Enter your new mobile number
8. Click on send code, and enter the verification code that we sent to your new phone number as a SMS text message.

Wasn't that easy? 

You can then login to QuadPay via the customer portal and the app using your new phone number.

PLEASE NOTE: If you have accidentally created more than one account with us, please submit a ticket request here under account questions > I have an issue related to duplicate / multiple QuadPay user accounts.