All customers are assessed based on information supplied at checkout. We were either unable to verify your identity or you did not pass our customer assessment guidelines. Even previous QuadPay customers must pass this assessment again with each new order.
We don't currently share limits or information around our assessment process.
Our goal is to safely approve as many people as possible, and we're constantly updating our approval criteria and rolling out new features to allow for more approvals.
Each order is assessed at the time it's placed, so we recommend you try QuadPay for future checkouts to see if we can approve your payment.
In the meantime, you can still checkout with another payment method.