Quadpay Support
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- Are there any fees to use Quadpay Checkout?
- How do returns, refunds, and partial refunds work?
- Where is my refund?
- What happens after I return or cancel my order?
- What happens if I return my order to Fashion Nova?
- Why was I charged for a transaction I cancelled or did not complete?
- Why was I not approved or eligible to use Quadpay?
- What is a Quadpay Reference Number?
- Where is my order?
- How do I change or update my phone number?
- How can I update my email, address, or phone number in the Customer Portal?
- How do I place an in store order with the Quadpay app?
- How do I place an Online order with the Quadpay app?
- How to shop at Amazon with Quadpay
- What are In progress, Processing, and Open Quadpay orders?
- Why has my available balance changed?
- How much can I spend using the Quadpay app?
- How do I increase my balance in the app?
- Why am I seeing a Hmm, something's up message in the app?
- Why was my Amazon transaction declined?
- There are pending charges on my bank statement or I was charged for a cancelled purchase
- Got a Capital One credit card? You may want to update your payment method!
- Report a refund
- What is the Quadpay Google Chrome Extension and how do I download it?
- I've shopped with Quadpay before. How do I shop with the Quadpay Google Chrome Extension?
- New customer here! How do I make a purchase using the Quadpay Google Chrome Extension?
- Help! I received an error message! What does it mean?